An Absoulute Shambles, ordered items on Sunday & paid extra for next day delivery only to be told late afternoon that they had not even been dispatched and wouldnt be delivered until the next day, received a text from the courier (hermes ) advising they would be delivered between 12 - 2 pm tues...nothing arrived, received another text advising would be delivered between 2 - 4pm Tues ....nothing arrived, called and asked to speak to a manager on both Monday & Tuesday...seems they are too busy to speak to their customers as both requests were ignored and the buck passed on to someone else...eventually manager called me back, I AM STILL WAITING FOR MY ITEMS TO BE DELIVERED AS I WRITE THIS. ( WED 15.07 PM ) not good enough simply b, if you cant cope just now God help your customers over the Christmas pressure period. Dont order anything if you are in a hurry to get it and may I add I have only used this company twice & both times have been let down with the same issues. Get your act together ...customer service is appalling