Last January 2023, i was contacted by Simply IOA agent Travis Beekman when I was looking for car insurance for 2 cars. He gave me progressive at first, quoted for about $197+ but when the underwriting reviewed the application, it went up to $600 premium. I told him every detail that he need to know about us driving. So i cancelled progressive and asked for refund. Nevertheless, i was still charged for the 2 days coverage and fees, refunded only $140. He gave me another quote for $210 premium, auto owners insurance. I asked him if this is not going to change again, affirmed to me that it will not. Days later, auto owners are asking for proof of insurance for last 5 years. Or the premium goes up to $420+. He knows we dont have that 5 years history. I told him to cancel that since i dont agree to the premium. 01/20/2023, we started the conversation for cancellation, filled up and sigmed cancellation forms, submitted to him. I followed up 02/3/2023 as the bill is still in my account and i did not receive any notice for cancellation. Following up week by week, he responded on the 12th of february. Still not cancelled. The account was past its due on february 10. I am not paying that. I keep calling, all goes to voicemail. I sent emails, no response. This is disappointing, disrespectful and frustrating.