I have rented from SIXT in the past 15 years with delight, always available for the upsells/upgrades proposed by the staff at SIXT Portugal and my last was again a pleasure to deal with the local team and upgraded my rental when really didn’t need it! I was going to a meeting and did not had the time to check the all car with a magnified glass, trusted the SIXT employee and agreed to a small tyer cut in the paper work and agree to it because paid fully insurance for the rental as always do to avoid any issues.
On my return of the car from a 3 day business the car exterior was dirty and a small dent of less than 2cm with no paint or scratch on the boot lid was the detected by the SIXT employee, the dent would not be so visible if the car was clean without the road dirty, what made everything very suspicious was the way the employee of SIXT went for it give me the impression that he knew what he was looking for to cash on I never seen in my 30 years of renting cars such a profoundly Inspection to a car and last week I have received a debit to my card of £450.90 for a damaged that was not 100% done by myself and would not be visible if the car was clean like the day it was given to me! I have disputed that with SIXT but they don’t care at all, so the question is why pay full inclusive insurance and still get charge for damages you haven’t cause, my recommendation to everyone is DON’T RENT with SIXT PORTUGAL, they are scammers and that’s how I truly feel from this experience and even if it was done during my rental how can they charge you £450 for 2 cm dent that is removed with suction tool for less than £100 from the main dealer according to expert. I found this fraudulent activity by SIXT Portugal and from other reviews this seems to be the modus operandi of this franchisee of SIXT. Funny part is that on the 11/10/2023 when I return my car more people encounter similar problems as it can been seen in the reviews.
1 year ago
Sixt rent a car has a
1.2
average rating
from
142
reviews
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