Do NOT rent from this company!!! I went against my better judgement after seeing these reviews and thought these were just disgruntled customers. These 1 star reviews are an accurate representation of this company. You are taking a big risk booking with them and giving them your credit card information. I was charged over $3000 for a mechanical breakdown after 3 hours of use. We got a manual car because my husband drives a manual truck at home. He has been driving manual cars for 2 decades without issue. It is not safe to rent a manual car from them because people drive them poorly, they don't service them and they are a ticking time bomb. We did not smell burning clutch when using it and when we tried to use it the following day, the clutch was fully depressed as if the clutch cable snapped. We called their roadside assistance and they got a 3rd party mechanic to tow it. The mechanic that picked it up said the cable appears to be broken and it was from wear and tear. He said it was not our fault. We talked to the SixT fleet employee regarding a replacement car while the 3rd party was towing the car and he said "We will give you an automatic car so you don't burn out another clutch". The fleet employee hasn't even looked at the car yet!! I smell SCAM. Instead of the 3rd party mechanic writing a report of the issue, SixT insisted on picking up the car themselves and reviewing the damage. Complete conflict of interest. They charged our credit card for the tow and "damage" before even giving us a receipt. We had to ask for it after the fact. They wrote on the report "burnt clutch". How can they prove this clutch was not already damaged before we picked it up. I asked for service logs of the car and they refused to provide me with them. It is clear that Sixt does not properly service their cars. When we picked up the car from the airport, we noticed a lot of additional exterior damage that was not logged on the pick up report. I was concerned so I took a video and asked an employee if this was enough proof incase they tried to charge us. The employee said "don't worry about it". I didn't even think they would charge us for a break down. We are currently disputing the charge with our Mastercard and will charge back. There is a class action lawsuit active against them. I will be joining that as well. I hope this review saves some innocent people from these con artists.