Scammers is right. The business model of this company requires it to aggressively pursue claims for compensation against drivers for normal wear and tear, even if they are not responsible. The last two times I have rented at LAX in 2024, I have been falsely accused of scratching the car or damaging a wheel. I know that I did not cause any damage because of where I was with the rental car. The scam works like this -- they don't offer you a listing of pre-existing damage when you rent (they offer to send the contract by email and you won't get it until you have left the lot). Then, when their goofy attendants fail to spot damage because it is dark, the car is dirty, or they simply aren't paying attention, the next poor sucker who rents the car gets blamed. Sixt claims it is up to the renter to inspect for damage. I did inspect for damage, and I did not see the wheel scratches because they could be easily overlooked in the poor lighting in the Sixt facility. The bottom line is that these guys are operating a scam that involves blaming people for damage to their cars that they did not originally catch. They then refuse to discuss it and claim that it was your responsibility to check for damage, etc. On this car with the wheel damage, I saw records showing that the car had rear end damage already (which could have involved the rear wheel) and that the passenger side wheels also had scratches. I asked Sixt for copies of the pictures of the damage to the passenger side wheels because I wanted to compare it to the scratches on the wheel that they were blaming me for and, guess what, Sixt refused to turn them over. Fishy? You tell me. By the way, I am honest. I have damaged rental cars in the past and I step up and admit it. I also have rental card rental insurance through my credit card, so I'm not out a dime and my auto insurance rates won't go up. Nevertheless, I am a person of integrity. When I know that I am being treated unfairly or am the victim of a scam, I stand on principle.
2 months ago
Sixt rent a car has a
1.2
average rating
from
142
reviews
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