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Anonymous
I booked with Sixt several years ago and had no issues so I figured I would give them another try on a last minute booking. I suppose I should have checked reviews again since their company scam policy is well documented in the countless bad reviews online. So why would anyone rent a car from them? Low prices, but don't be fooled like me and so many others by the bait-and-switch scam the C-suite execs at Sixt have concocted. The scam is simple, "legal", and applies to every car rental. It leaves every one of their clients spending at least double what they would have if they rented with one of the other companies. FIRST: you reserve the car and pay what you think is the total cost of the rental. SECOND: when you pick up the car they require that you give them a credit card so they can charge a "rental deposit", which is large, and they assure you it will be fully refunded to your credit card when you return the car. I have heard that they often offer you a "free" upgrade vehicle but this was not my experience. THIRD: The reality of this scam sets in when you return the car. Later that day you receive an invoice for charges you thought you already paid including rental time, mileage, fees, taxes, and a premium vehicle charge if you were offered a "free" upgrade. This is all charged against the "rental deposit" you already paid, and in my case it was well above the total cost I already paid for the rental. FINALLY: you receive another email from them claiming that you are responsible for every nick or tiny ding on the paint. My brother warned me of his own experience with this as we were walking up to the car so we took 20 minutes to go over the whole car and document every little scratch in the paint on their app. Yet they still found a tiny scratch on the inside of the door that we missed. This "cost" is then charged against whatever remains of your "rental deposit". There may be some more layers to this as they are still constantly pestering me with emails trying to get me to contact my credit card's rental car insurance, but I have resigned from any further contact with them. It's too late for me. I accept that I have been duped by an unethical money grab business model and I don't plan on spending hours on the phone with my credit card or Sixt. I just figured I would spend that time writing a review to bring their scam further into the light so maybe others are able to avoid it. Maybe I will just short their stock (SIX2 (XETRA)) to get my money back since eventually they are going to run out of suckers and the company will go under.
2 weeks ago
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Sixt rent a car has a 1.2 average rating from 142 reviews

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