I will not use this service again. I was trying to support the drivers during this pandemic but the service is so bad that I can’t repeat the experience. The order took over an hour and a half. I called the restaurant and they said they had already sent the food with the driver. Using the app, I watched the driver sitting for 15 mins on a street, not even on the route to my address. Then I had an online chat with the skip the dishes helpline to inform them. They sent a new driver and he didn’t even bother to show up after that and they stopped the app from tracking his whereabouts. I was given a full refund and a promised a 5$ coupon (which never came, not that I would use the service again). They charge 6$ delivery fee and 7$ fee to the driver and both are simply not worth it with this kind of terrible service.