SkipTheDishes Reviews

Name: SkipTheDishes
Rating: 1.08

1.1 Rating 413 Reviews

1 %

of reviewers recommend SkipTheDishes

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1.1

Based on 413 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor customer service”

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Posted 1 day ago

“Ridiculous I ordered a pizza got a freezing cold pizza did not come in any bag whatsoever and all they gave me back was $7.50 this is how they compensate for what they do it'll be the last time I order from skip the dishes cost me $23 the delivery was almost that price”

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Posted 1 day ago

“My order was supposed to be at my place before 12:30 but it came around 1:20! I tried to chat with a customer service representative to resolve the issue but she took so long and eventually ended the chat and left me there. It was a terrible experience. I should have ordered from Door Dash instead. It was a big mistake to go with Skip the Dishes.”

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Posted 5 days ago

“Incompetent Winnipeg couriers can’t follow directions on delivery.”

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Posted 3 weeks ago

“This company use to be really good but has recently become the worst ever to order from. My last 3 orders have either taken 2-3 hours to get or been cancelled by them . I would not recommend this company to my worst enemy as they have the right to eat”

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Posted 3 weeks ago

“We put 2 orders in, and they just decided to cancel one without contacting us... and refused to refund our order. What was supposed to be a nice christmas breakfast, turned into an absolute wreck.”

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Posted 4 weeks ago

“Total BS , we call and order coffee and flatbreads frim Tim Hortons here in Winnipeg and you only deliver the coffee so we call Tim Hortons because you don't have a contact number and Tim Hortons says oh well , not our fault , order again so we are to pay twice as muchas anybody else pays for the same order?? Hire white GD Canadians who aren't GD thieves and get thingsw right !!”

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Posted 1 month ago

“Delivery didn't show up and there was no photo provided, contacted customer support and and said I would not recieved a refund and agent left the chat without any explanation. Stick with Uber eats folks!!”

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Posted 1 month ago

“Used to be a good place to drive for. Until they stopped replying to me. Feel awful but here is my experience... All I need was a return to reactivate my status... Paul Burns, CEO Skip the Dishes Suite 410, 242 Hargrave St. Winnipeg, MB, R3C 0T8 This is a simple reply that a courier agent or management should have answered to. I have no choice but to take this up as high as possible, even involving legal groups looking to empower thyselves and aligning driver advocates advocate groups, and of course Government and legal bodies that could use my help.... I am left because no one is getting back to me for a simple question. Please understand that I have had to reach out to you "skip the dishes" directly on numerous occasions but with no engagements, I've been forced to approach government agencies that have an immediate connection to worker rights with range from driving duration is inclement weather to unnecessarily driving shifts breaks. Please understand that the only reason that I have gone to this level of complaint is very simple. I have been trying to get an issue as a driver responded to but nobody feels it's necessary to reply. I guess this should help or I will begin to escalate as early as tomorrow. My background is a career in Sr. Manager copy lead for over 3 years. In November 2024, my cellphone fell down and found broken while working for skip the dishes shift. They revoked my account without any reason, only because I couldn't able to deliver my last order due to broken cellphone. During that time I was speaking with a courier manager and told her that my cellphone is broken and I could not able to deliver right now. And she replied that my account has been inactive now and they cut off permanently just one day later!!! I was inactive because of my cellphone broken while driving for Skip the dishes. Furthermore, I told my "friendly courier manager" I'd be back on the road within next day only once I replace it with my new cellphone. "She was clearly pleased and wished me the best for my upcoming driving.. No warnings about deactivation or revoked, no ability to have someone contact me, they knew I just bought a cellphone to deliver and now I'm being ghosted. That is not a good strategy. I will continue this daily to reach the correct person in the company, government, consumer advocate, and every other bureau to ensure my restoration... All this could have been avoided with one return email of activation of my account.”

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Posted 1 month ago

“Please stop generating waste putting too much advertisements in the TTC trains. Is this company collecting all those posters and recycling them?”

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Posted 1 month ago

“ABSOLUTE ****ing worst. I placed an order ... map update said it would be 65 minutes, then 20 minutes later refreshed the app, now it's 67 minutes!!! Are you fricken kidding me!?!! Called the merchant, they said yep Skip is notoriously bad .... suggested I cancel order. Actually good advise but I didn't want the hassle ... so waited again this time here we go..... after waiting extra 30 mins .... Skip 'now' said yep order on the way - 24 minutes,,, and when I went to refresh . . . ANOTHER 74 MINUTES CAME UP ARE-YOU-FRICKEN-KIDDING-ME Got off the couch, Drove all the way down to the store and did my own pick up. Yeah, Skip sucks”

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Posted 1 month ago

“Courier refused to pick up order from mezza. 1.45 hrs of food order sitting there 35 minutes for skips customer service to respond to my request to find out what’s happening Would not refund my money immediately Would not compensate for their errors Very condescending in their request for assistance responses. It was the last bit of money I had to eat and was left with no meal, no money and rudeness The customer service agent was Jamaica G”

SkipTheDishes 1 star review on 25th October 2024

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Posted 2 months ago

“I canceled an order with them and was never refunded, I contacted multiple different people about the issue through their support and it seems like it's just bots at this point. You can't even call anymore so I can't even talk to a real person about the issue. Skip is basically a scam at this point, don't order through them! I definitely won't be going forward.”

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Posted 3 months ago

“Order was cancelled without explanation, after waiting 10 minutes. Skip representative would not provide any information as to why it was cancelled, and then unilaterally cancelled the chat. That's unacceptable. This is the second time in a month the Skip order was cancelled, previous was driver error. We have had other similar experiences. We wasted much time today. It is a good service when it works, but we never know. We live in a densely populated part of Toronto and the restaurants are not far away. We ended up calling the restaurant directly. Good news...it's much cheaper that way”

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Posted 3 months ago

“Horrible customer service. Too busy to speak to me but then when they did they were saying my card is the issue to call the bank. The card was valid and had 04/26 expiry and it wasn't working. It's the app that had the problem and also when I chose to pay in cash, then oh sorry, that option is not available even when its offered as an option. They told me to refresh my feed maybe but by then I already ordered elsewhere. Pathetic Just ordered from Uber Eats.”

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Posted 3 months ago

“They didn’t deliver my food A previous order was dug into by the delivery person’s dirty little fingers”

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Posted 3 months ago

“I selected the wrong address; my fault. I called immediately to change and they wanted to charge $5.19+tax to change. Consistently wrong on non delivered orders. Thank god the driver was great. I met him at my old address and gave him $10 extra. Never again”

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Posted 3 months ago

“My order came destroyed. The driver blamed bad packaging from the restaurant. The broth spilled through the paper bag and it came to me in pieces. My food in another container was wet from the spilled broth. Customer service refused to compensate. I will never order Skip again and will tell everyone not to as well.”

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Posted 4 months ago

“So download this app twice gave them 2 chances the wait time is less than other apps BUT save yourself the time, money, and headache my order did not show up at all twice not right away but about 2 orders into app you get a driver that can't read a simple address, obviously not a requirement to work for them... then you try to contact "customer service" and they take forever to figure out what happened and refund your order second time I gave up and just took the loss and ended up having to pay twice for my food amd wait twice as long TRUST ME not worth it just download another app I have never had this happen with any other apps.... yet who knows 🤷‍♀️”

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Posted 4 months ago

“If I could I would give 0. Terrible customer service. Tries to contact then and chat was ended 9 times... yup 9 times. That's after being on hold in a que of 72. Anything is better than skip.”

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Posted 5 months ago

SkipTheDishes is rated 1.1 based on 413 reviews