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Leanne Sawyer
SKIP SKIP!!! FRAUD ALERT!!! AWFUL!! My “secure” account was hacked and the scammers changed the default language so I couldn’t even understand it. They also changed the city, address and phone number. Finally, they placed a huge order in my name. I watched on the app, the little car drive towards this address as I frantically searched the web for Skip’s phone number. Yeah good luck finding that. I finally got a chat going, but the bot (sadly not a human) wasn’t fast enough to stop the delivery, and the payment went through. Through the bot, I was able to attain the phone #, followed by countless useless calls and emails. I could never reach the same employee twice and ended up talking to 8 different people. They kept assuring me that my privacy and satisfaction was of their utmost priority, though in the end, after a day of back and forth, in the end refused my refund. “For my security, they don’t keep my credit card on file so they can’t apply the refund to my credit card”? The hacker had no problem finding my credit cars! Nice “security”. I offered to give Skip my credit card number so they could apply the credit to it and they said no! What!!?? Further, how could they possibly deny a refund after THEY suspending my account for suspicious activity???? THEY’RE the ones who notified me of this suspicious activity in the first place!! I’m out a whole lot of money and a full day of my life I’ll never get back, talking to these useless employees. Do yourself a favour and DELETE YOUR APP IMMEDIATELY! Or don’t download it in the first place!
3 years ago
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SkipTheDishes has a 1.1 average rating from 412 reviews

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