wish I could give zero because this service is that bad, missing food even after long waiting times and delays on top of that. I Waited an hour for an order that never arrived, and when I requested a refund they denied, literally had to go through 20-25 minutes if hassle with customer chat service to get a refund. and they should seriously consider providing some kind of option to connect with the delivery driver. the service has gone down in the past few months and how! seriously use ubereates you might have to wait a little longer but atlas you know when your food is coming because you can contact the delivery person.