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Anonymous
Food NEVER Delivered!! I wouldn't even give one star if I can. The restaurant was Royal Paan. Skip said the estimated time of delivery was 60 min at the time of the order, then a message said so and so picked up your order. After around 60 min it said estimated time of delivery was again 60 min and Gina picked up the order. was the first message a false message? I was confused. Then we were waiting for more than 2 hrs. I had friends came over, imagine the situation. After more than two hours, I was trying to reach out to someone, there is no number to talk to someone. Annoying. At that time, I got a message and email said it's delivered. I was like what, we went outside and checked. No one came to the door, it's clear because of the snow. It was all false messages and Gina never delivered food, but in my account, the status still says as delivered. There will be no one you can talk to. Chatting with them is annoying and they will react like nothing happened, simple said sorry. They provided no explanation as to what happened to the food ordered or they don't care about all the stressful waiting time while you are hungry or the embarrassment in front of your friends you had over or that you all are starving that night. They just think refunding your money which you will get after 10 business days will solve the issue. I had a very bad experience. Skip sent "food delivered" message when the food was never delivered.
3 years ago
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SkipTheDishes has a 1.1 average rating from 411 reviews

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