My luck with SkipTheDishes became an ongoing joke at work. I'd tell my coworkers what I ordered the night before, and they'd guess what I really got. I would usually just give a review saying my order was wrong, and tell the app what I actually got. The only time I ever asked for a refund was when my account was hacked and someone in another province used it. If I was missing part of an order, they usually issued me a partial credit to use next time. Well today my order from 711 was totally wrong. I got the wrong flavors of canned drinks, my cheese dogs with onions were plain, my crispy wedges were a pile of mushy potatoes, and the drink holder for our Big Gulps was broken so the fell in my lobby when they were delivered. Again, I didn't ask for a refund and I even reordered my Big Gulps myself. I just wanted them to know the order was wrong, and that this is not the first time this location didn't put toppings on my hotdogs. Instead of just saying "sorry, we'll see whats going on with the toppings there so we can adjust the menu if needed", they said that because I had issues with orders in the past and got refunds they weren't going to give me one now or ever again. I uninstalled the app as soon as the replacement Big Gulps I ordered and paid for arrived.