Can't give zero stars, wish I could give negative stars. Don't use this service, they have no quality control over their drivers and customer service is horrible. I ordered food on Saturday 13 June 2020. At delivery time I got a call from "delivery driver' saying they were downstairs at the front door of my condo building, but the outside doors were locked and they couldn't access the entry intercom to punch in provided ring code. I said I would be right down. When I got to front door, no driver and the outside door was not locked. Tried calling back to the number that the driver called from, and it's a Skip the Dishes number that does not take incoming calls. I contacted their support chat and it took them a long time to look up my order details, when they finally did they referred to the office responsible, then eventually said they could not contact the driver, then said they gave me a CREDIT with them to reorder! I insisted on a credit card refund. They eventually said they processed the credit card refund, but I still need to confirm that. I asked that they forward my complaint to management, but I have heard nothing back. Clearly, as a minimum, Skip the Dishes has no quality control on their drivers, and I assume no checks of any sort are done. While I'm really glad that I EVENTUALLY (and presumably) got my money refunded what I really wanted was food! All this took over an hour. After this horrible experience, I ordered from the same restaurant using Uber Eats, and had my order delivered to the door of my condo within 30 minutes. Since my experience I have checked and seen many similar complaints online. RECOMMEND YOU AVOID SKIP THE DISHES!!