(English is not my first language, so sorry for my errors. ) They have an awful service, and it's impossible to talk to someone when we have a problem. From what I saw, the chat support is supposed to be real people, but they sound just like bots. Always repeating the same lines and not answering questions. I ordered from Subway, and 2 hours later, they can't tell me what is happening, and if i'll ever get my food. They just paste the same text telling me that I can cancel the order and get a refund, or get some skip credit when the order will arrive (but is was so late that the subway was closed)...