Jan 8 Your Account Number: 624818362771 Hello Azeez, Thanks for contacting us recently. The unique reference number for your query is 3378407468. Please keep this for your records and quote this should you need to contact us in the future. If you have any further questions, please don't hesitate to contact us. Thanks, Your Sky Team January 11 Hello Azeez, Changes to your Sky Broadband have been confirmed To see the updates you've requested, please go to the My Sky app. You'll also be able to manage your account, check your bills and read the full terms of your contract. That's all the important things in one place. January 11 Your Account Number: 624818362771 Hello Azeez, Thanks for contacting us recently. Just to let you know we've closed your complaint 3378407468. Please keep this for your records and if you have any further questions please don't hesitate to contact us. June 12 £22 was paid January 15 Act now to avoid restriction of your Sky services Hello Azeez, Unfortunately, your last Direct Debit hasn't gone through. This means there is £56.95 overdue on your Sky account. To avoid losing your Sky services, please pay your outstanding balance in the next few days, and provide us with Direct Debit details for your ongoing payments. Failure to make payment at the earliest opportunity, may also result in a late payment fee of £10.00 being applied to your account prior to restriction of service. June 25th Was Blocked June 26th I called again, nothing was done. As at today nothing has been done despite the fact that its an error from their staff... I can't access the Internet to do anything, my wife can't have access and even my son can't watch his cartoon on his ipad. I need this to be sorted as soon as possible.