Stay well away from Sky broadband, we contacted them to take over our broadband after problems with another company, they happily agreed to take us as a customer and then when there was an issue with setting up the order they just repeated the same resolution 4 times, instead of actually fixing the problem causing the issue, i have had to spend 6+ hours on the phone in the past 10 days to fix the issue myself, they don't call back when they say (if at all) including managers, have lied to me, are in no way sympathetic to the stress they have caused, have been rude and now after 10 days have told me their solution is to just cancel our order completely meaning we will have no supplier in about 2 weeks.