Just got off the phone to a condescending little butt wipe. I'm not a customer but I politely called to discuss potentially moving from virgin to sky broadband. The reciver on the line spoke way tooooooo fast. Now I'm a pretty intelligent person so it's not a case of not understanding. I asked him to repeat himself 1x and this idiot placed his mouth so close to he phone i could barely understand anything he was saying. After that I asked him on average what the cost would be after the contract ended for just the broadband if i chose to remove the telephone line. He gave me wishy washy answers but never got to the point. So I said to him because I'm not confident about his answer I will call back another time after I've thought it over and done my own research. That's when his manourisms took a next turn. Extremely sarcastic, unfriendly and abrupt goodbye from him. I guess it's all about commission for him. But for me it's all about the small print. If my querys are not resolved best belive I'm not taking up your offer. Not all things tgat glitter is gold. And that kid proved it. If your customer service is bad and I've not even joined yet, just imagine if I was a customer. Stay clear!