Moved over to sky broadband 2 weeks ago and has been a nightmare. Speed consistently dips. I pay for 74mps but I'm lucky if I get 1mps. Consistently tell me they are looking into and what is happening to me is rare however seeing the reviews on here I'm not the only one having this issue. Like many others I'm working form home and Internet is essential at the moment. Yesterday my Internet went down completely and I was told I would have to wait 3 days for them to investigate before they would send an engineer. Absolute joke. I'm now switching back to BT and sky told me I could not get my money back because they provided a service. They class 1mps as an acceptable speed dispute the minimum guarantee is 50mps. Next port or call will be ofcom.