Can not believe the service I received from sky cancellations. Excellent yes you read it correctly. I was ready to cancel my subscription had enough of price hikes & bad communication. I spoke to David and credit where credit is due absolutely brilliant gave me a great deal better than the one I had plus many extras for a third less money, don’t get me wrong sky has a lot to do to regain customers loyalty but David from cancellations is a credit to sky if more followed his example you would not be losing customers. David explained everything in detail and spent over one hour on the phone getting me the best deal without any pressure whatsoever, his communication skills are second to none believe me when I say a hour on the phone is a long time but when you are saving £240 per year and getting a better sky tv deal it is worth it. So come on sky and make it easier to get a better deal & train more like David from cancellations he is an inspiration to your company. Many many thanks David. Terry Robinson