We've been with Sky for a number of years, in the past. So this is the "Thanks" we got when we decided to go elsewhere due to their price increase. They wanted to charge us £50 more on top of our monthly bill. Everytime we called there was an hour wait, it took us 3 days to get through. Eventually we called as new customers and got straight through. We spoke to a bloke who was absolutely rude & pathetic from the customer service team. The cretin, offered to "help" by taking away the movie channels, kids channels and leaving us with free-view and charging us £78 for the privilege?! As we decided to leave, the bloke is charging us £98 this and next month, plus an additional £4 to cancel. I wouldn't go back with SKY even if they paid me! Absolutely shocking and greedy behaviour from them. The company (Virgin) we've gone to, were so helpful and we got a better deal with them.