I have been without a phone for over a month now After numerous phone calls from my mobile to sky to try to get this problem solved I am getting nowhere they just keep fobbing me off with it will be reviewed again in 5 days the 5 days pass and no info regarding when the problem will be sorted Say they will call me back with update about the situation no phone call my neighbours phones are working they are not with sky I have been a loyal customer for many years they don’t have a VIP service infact they don’t have a basic service I feel annoyed and let down and would recommend trying another company other than sky