If you have an elderly or vulnerable friend or family member who subscribe to SKY Broadband, phone or TV, please read the following, and check their subscription costs, as SKY have totally abused an 83-year-old lady with high pressure selling to engorge their profits. Facts about SKY telesales team, they cold-called her and sold her the following: • Superfast fibre broadband, when she has no smart phone, laptop or any internet device. • An expensive bouquet of extra TV channels when she only watches terrestrial Freeview TV. • A SKY Q box when she only has a 720 resolution TV: Total Package £77 per month More facts about SKY: • They charge twice as much as their own subsidiary, NOW TV, for the same service. • When you try to leave, they lie, saying you cannot keep your phone number. • They offer better deals to complete strangers on U-Switch than they do to loyal customers. • They refuse to answer letters. • They will not provide copy invoices, or even their own address for serving legal papers. • They have no policy to protect the elderly or vulnerable. My advice would be to avoid this company, they are about as relevant as Blockbuster, and have no moral compass when it comes to exploiting the vulnerable. SKY, you are aware of who I am from our recent exchanges, if you do not accept the above review, please issue your writ for libel, so we can finally get this this horror-show into court