I have been a Sky customer for 23 years but I am now leaving. Customer Services have always been 1st class but Sky have now shown no loyalty to their staff or customers by dumping UK staff and moving their contact centres to India. I WILL NOT show any loyalty to you, just as you show no loyalty to us. My name is Wayne yet these poorly trained staff insist on calling me "Mr Wayne". Why are they too stupid to understand UK culture? I am gutted to be leaving but I will not support a company who have no concern for staff or customers. You are a disgrace Sky and should hang your heads in shame.