Sky cancelled our contract,without us knowing,saying that it had expired. The first we knew ,was when we could not get anything on the tv! On contact with sky,we have reluctantly renewed our contract .The girl told us we would pay a certain amount for 18 months,and that the increase that sky are imposing on everyone in April,will NOT affect the figure she gave us.When checking on our future bills on our tvaccount,we noted a 12 pound increase on our broadband,commencing in April. Having complained,the sky rep said his hands were tied,and that was what we will have to pay in the future. I feel the Sky reps have what seems......I DONT CARE FOR THE CUSTOMER ....attitude. Consequently I would never recommend sky to anyone.