Prices flying up, tried to ring sky on a no.of different phone numbers which took me round in circles. Eventually got through, and after a long conversation about the prices and was not happy about paying them, told it was because I was out of contract. The lady whom I was speaking to said to hold the line and never got back to me leaving me hanging on the phone which has probably cost me! Rung again got through to customer services a nice gentleman came on and said a reduction of only £16 could be applied. Not enough!! the bill per month is more than my gas and electric per month. Ridiculous! I said I wanted to cancel all my sky where the reply was you have to ring customer services. What on earth! He gave me a no. To ring which I told him does not work so got no where after three hour searching on internet. Unhelpful, expensive and misleading. Didn't even want to give 1 star. Probably not helping the elderly or vulnerable.