I was made redundant in September 2022 and rang Sky to say I would struggle to pay the offered no help and my wife said she would pay however they then unbeknowingly signed us to another 18 month contract. I cancelled the TV basic package and broadband packages on 8th April as they run till 15th May and 30th June respectively. Our bill has gone up from £75.50 to £88.70 yet the 1st April increase is a total of £8.00, not £13.27. It will go up to £94.00 next month, then £38.00 for just the broadband but we will have no service from Sky at that time. So I rang Sky today who said I had not cancelled any contracts, yet I have confirmation e mail from them on 8th April. I have been a customer for 18 years now. They could not justify the bill and said we will get the difference back when contract ends and we return their equipment. If I could give no stars I would. Clandestine Onanists are the only way to describe Sky.