I have been a Sky customer for several years and now upgrading my TV to Sky-Q. I have been treated in an appalling manner by Sky whereby they have taken money for the installation, cancelled by first installation without reason and communication, Sky will not respond to my complaints or E-mails and, the Sky staff are quite rude on the 'phone. Sky are more interested in completing a customer satisfaction survey than, the Customer. Following a survey, regardless of rating, nothing happens.
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