DO NOT SUBSCRIBE TO SKY!!!!!!!!! My sister has been dumped with a £250 bill in which she was not happy to pay as sky slyly made her bill go from £65 to almost £130 per month she never refused to pay and wished to discuss this with a Supervisor called Jack who was passive aggressive and just hung up on her and refused to cancel her subscription.....At no point did she say she wasn’t going to pay her bill, she just felt that as there were no T&C’s stating the onus is on her to resubscribe felt that she should pay the original agreement price....Jack outright refused any form of discretion and no security questions were asked before discussing her account by 3 separate advisors.....Jack is forcing my sister to stay with Sky by refusing her cancellation and her matter is still not resolve as Jack hung up on her......SKY IS THRE WORST as she personally knows people have even higher bills waived and she’s not even asking for that
P.S She now also has to pay a phone bill for being on the phone for an hour and told she had another 37 minutes to wait before being hung up on
Then contacted via Facebook to give personal information via messenger and she said she was not comfortable in doing so and asked them to call her......she still has not received a call
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