Discusting company. Daylight robbery at its finest. Payed for a package that fluctuated in price constant increases. Internet speed was at 1.62 mbs. Complained about this they sent an engineer they said there was a problem at the cabinet in street. After the visit still the same apparently it was then the router that was at fault. Over 3 months the internet then dropped out many times a day. Contract had finished then the prices doubled even though we called because it was under the 31 days cancellation at 30 days. This was been unable to speak to any operatives due to covid. Bill doubled for the next month it was payed but then all services cut 9 days into that month. We was told we needed to pay another 66 pound if we wanted are services to run untill the contract finish date although we already had payed it.