Been with them since the 80's ! Moving home they gave me no choice but to change to Sky Q box and forced me to take on a more expensive super fast broadband!! Well, the Sky Q is so useless, I need a week to describe the lack of options/navigations! You need to pay more for UHD and annoyingly for HD too now, even on simple old free movies. As for the super fast broadband??? well it doesn't work mate!! My complain? You cannot speak or email anyone to help you out! I am seconds away from stopping my direct debit of 100 pounds a month! maybe then someone will be available to hear my problems with their stupid Q box and their retarded broadband!