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Anonymous
Don't expect customer service from SMEG's parts and service department. Have sent daily emails (confirmed email address by SMEG with a name) regarding tap replacement parts. I've rang the help line number over a number of days, when you are in the queue for over 30 mins it cuts you off. Really poor, they clearly expect expensive items to be throw away. AVOID, tap only just out of warranty and their advisors can't respond to specific questions about replacement cartridges. I'd score zero if I could.
3 years ago
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Smeg has a 1.4 average rating from 91 reviews

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