HORRIBLE CUSTOMER SERVICE!! OUR FREE RANGE COOKER IS COVERED FULLY WITH RUST AND THEY DON’T DO ANYTHING ABOUT IT!!!! THEY SAY IT IS BECAUSE OF GRASE?! WHAT KIND OF GREASE WOULD MAKE A OVEN FULLY PEELED AND COVERED BY RUST? WE ARE NOT COOKİNG OUR FOOD WITH MACHINE OIL!! THEY LITERALLY TREAT YOU LIKE YOU DON’T KNOW ANYTHING. EVEN THEIR ENGINEER SAID THEY HAVE LOTS PF FAULTY FREE RANGE COOKER IN THIS MODEL. BUT STILL NOT ACCEPTONG THEIR POOR QUALITY AND NOT ACTING PROFESSIONAL!! DON’T EVER WASTE YOUR MONEY JUST FOR ITS LOOK VERY POOR QUALITY AND FAULTY PRODUCTS! WE HAD ISSUES WITH SMEG KETTLE AND TOASTERS TOO! REGRETING EVERY PENNY I SPENT FOR THEM!!!