After 18 months of light use, my Smeg toaster heating element sparked and then only toasted on one side. Complicated/difficult to contact Smeg customer service who finally responded with “Small appliances have a 1 year warranty.” From the beginning the toaster was inferior to the $25 Black and Decker I had stored in the attic. Smeg has no defrost setting, no bagel setting and toasted unevenly from the beginning. Not even close to “you get what you pay for.” Suggest avoiding Smeg appliances!!
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