I am disgusted with the quality and after sale service of Smeg products. Less than 4 years ago we purchased a fridge, microwave, oven , gas cooker and a toaster kettle combo . We went with Smeg because they were supposed to be the ultimate in luxury appliances. We wanted the best for our new home so we did not hesitate in paying more for appliances we thought to be superior. How wrong we were. Smeg has been an utter nightmare . We have had numerous call outs from Smart Appliance Centre during the short period we have owned the appliances . From rusting fridge doors, broken ice makers , rusting kettle, our oven had its PCB board replaced and is broken again and now we are expected R7000 to replace it again. Our gas cooker has given us endless problems and all the plates have never ever worked together. There was always a problem with one or more plates. It blows my mind to hear that Smeg cookers cannot be used with any doors or windows open. Wish we knew all this information when we paid all that money for inferior quality products. Now we receive an invoice from Smart Appliance Centre saying we need to pay R10 000 to repair our oven and cooker for problems we have had in the past. The inconvenience of having appliances that we use everyday in our kitchen is ridiculous. The time we wait with broken appliances in between call outs and repairs , the time spent waiting to speak to after sales support and booking call outs, the time spent writing emails to customer care that really could not be bothered is disappointing. We will not be paying to have these appliances repaired instead we will buy new appliances of a different brand. Smeg has been a waste of money and time.