Trustpilot reviews
Categories
Blog
M Parker
M Parker
For businesses
Home & Garden
Bathroom & Kitchen
Kitchen supply shop
Smeg UK
Smeg UK
TrustScore 3.5 out of 5
3.6
sm
eguk.com
Write a review
M Parker
Write a review
Reviews
3.6
1,295 total
5-star
38%
4-star
2%
3-star
2%
2-star
6%
1-star
52%
Filter
Sort:
Most relevant
M Parker
1 review
Rated 1 out of 5 stars
2 hours ago
Smeg Guarantee
Don’t buy Smeg Dishwasher, DI361C, after 3 months we noticed condensation coming from the right side of the dishwasher and staying on the adjacent cabinets. Already started to degrade the cabinet. Retailers engineer came out, messed with the seal to see if that would stop it. Didn’t work, came out again to fit new seal; that didn’t stop it. Came out again on behalf of Smeg to write a report on the dishwasher. He told us, the dishwasher was fitted correctly, perfectly level but not fit for purpose! He also rang Smeg at the time and reiterated this info. Smeg contacted us and asked for a video…nothing to vid, steam was coming out inside the cupboard, impossible to vid. We sent still pics of basically a steam damaged cupboard. They emailed us to say, their tech department couldnt see anything wrong and would not replace. Also wished us a nice day. Fortunately, our retailer agreed to replace at their cost and would take the matter up with Smeg themselves. We did have to pay for a re installation. The guarantee wasn’t worth the paper it was written on. We spent near enough £25,000 on a brand new kitchen in December 2022, with mainly Smeg appliances; really worried about the other appliances now and hoping they don’t go wrong. Do not want to deal with this company again!
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.