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Trustpilot reviews Categories Blog M Parker M Parker For businesses Home & Garden Bathroom & Kitchen Kitchen supply shop Smeg UK Smeg UK TrustScore 3.5 out of 5 3.6 sm eguk.com Write a review M Parker Write a review Reviews 3.6 1,295 total 5-star 38% 4-star 2% 3-star 2% 2-star 6% 1-star 52% Filter Sort: Most relevant M Parker 1 review Rated 1 out of 5 stars 2 hours ago Smeg Guarantee Don’t buy Smeg Dishwasher, DI361C, after 3 months we noticed condensation coming from the right side of the dishwasher and staying on the adjacent cabinets. Already started to degrade the cabinet. Retailers engineer came out, messed with the seal to see if that would stop it. Didn’t work, came out again to fit new seal; that didn’t stop it. Came out again on behalf of Smeg to write a report on the dishwasher. He told us, the dishwasher was fitted correctly, perfectly level but not fit for purpose! He also rang Smeg at the time and reiterated this info. Smeg contacted us and asked for a video…nothing to vid, steam was coming out inside the cupboard, impossible to vid. We sent still pics of basically a steam damaged cupboard. They emailed us to say, their tech department couldnt see anything wrong and would not replace. Also wished us a nice day. Fortunately, our retailer agreed to replace at their cost and would take the matter up with Smeg themselves. We did have to pay for a re installation. The guarantee wasn’t worth the paper it was written on. We spent near enough £25,000 on a brand new kitchen in December 2022, with mainly Smeg appliances; really worried about the other appliances now and hoping they don’t go wrong. Do not want to deal with this company again!
1 year ago
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Smeg has a 1.4 average rating from 91 reviews

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