On 18/01/2025, I purchased a matte black Smeg toaster from your Hifi International store located in La Cloche d'Or, Gasperich, Luxembourg. After only two weeks of use, I noticed that the paint on the appliance was starting to flake off in several places on the casing, which is unusual for a product in this range. When I visited the store to report this defect, the manager informed me that the warranty did not cover this type of problem, which seems inappropriate to me for a new product of supposedly superior quality. In accordance with consumer protection legislation, a product must be free from hidden defects and meet reasonable expectations of durability.