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Anonymous
The card I approved is not what is being printed. The text that I added was cut off. Four people looked at the card before I hit review and purchase. The text was not cut off. I spent three hours on chat yesterday, and asked them not to mail the cards. I was told by the first representative--no problem, you can edit it, and we will credit you so you can get the revised cards out. He gave me credits for less than the original order, a smaller size, and nothing for mailing which I had paid the "mail for me" charge. Then the chat disconnected. I get on with someone else, and have to go through it again, and it was cut off. This happened a third time. And then the fourth rep told me too bad, so sad, the WRONG cards are being printed and mailed. Four different people. Four different outcomes. No clear resolution. $400 spent on cards that are wrong. This is the worst experience I have ever had.
1 month ago
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Snapfish has a 2.2 average rating from 36 reviews

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