I recently purchased a Sun Joe 2080 pressure washer and shortly after putting it together and connecting it to the water hose, the o-ring/gasket inside the hose attached to the wand, started leaking badly. I disconnected the hose and found that the gasket was broken apart. I called the company to get a replacement however, they stated that it was a common problem and they will be sending out a replacement piece or I could buy the gasket myself if I didn't want to wait. If it's a common problem, then why don't you have extra gaskets or send an extra one in the package? It's causing an inconvenience to have to wait for such a small piece or to have to spend time trying to find the part to fix YOUR machine.