Customer Service Associate was very helpful handling my unit under warranty. I sent the documentation he requested and a photo of the machine. He verified and processed a replacement unit while we were on the phone. He sent a return label via email, and I shipped damaged unit back. The new unit arrived within a few days. It is nice to do business with a company that stands behind their product and honors their warranty.
1 year ago
Shop Joe has a
4.6
average rating
from
1,245
reviews
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