Make sure when you use softmoc reward points that you choose your shoes carefully. If you buy multiple pairs of shoes on one receipt, softmoc will only apply the discount to one pair and if you decide to return those shoes, the discount goes back into your softmoc account which is fine unless you wanted the discount applied to the other pairs that you bought and kept. Softmoc will not accommodate you unless you bring all the shoes on the receipt back, return them all, and then re-buy them. What a hassle. Very unimpressed, especially during covid when store visits should be minimized.