I will never order from SoftMoc again. Their store inventory isn’t updated online or in the store. I even went as far as calling the store that I was going to pick up my shoes to make sure they were in stock before I ordered them snd she said they have them and they would set up my pick up time as soon as I submitted the order. I never heard back from them at all. I called the store the following day and she said that they have to be shipped in from another store and she conveniently forgot the conversation when I called to check the stock. I asked if I could pick them up at the other store because they never got them in their delivery today and she said they don’t ship on weekends so they won’t come in until next week sometime. She we gave me the customer service phone number because she couldn’t change the pick up. I called customer service and they were of NO help. He said the shipping label had already been processed so even though they are sitting in the store that I would gladly go to pick them up he said they can’t change the order because the shipping label was processed and he also said they don’t ship on weekends so it will not even be shipped until next week sometime. I will never order from SoftMoc again and especially when I can get the same product for pick up on the same day elsewhere.