softmoc has the worst customer service I have ever dealt with. I bought a pair of slippers for $65. Within three days of wearing them the sewing started coming apart where the soul meets the slipper. I was told by their customer service that I had to pay for their return and then they would decide after that whether I would be entitled to a reimbursement or not. They would not send me a prepaid mailing envelope. Absolutely disgusting that I paid $65 for a pair of slippers that are falling apart. I will not buy from Softmoc again, and I am making sure that everybody I know including all my families and friends about your horrible customer service. And I will post everything that I can online to make sure that not only have you lost me as a customer but you will lose many customers. You would think in this day and age with everyone suffering in their business they’d want to keep their customers happy.