Just had disgraceful and very upsetting experience experience with Soctmoc. Softmoc will not refund shoes purchased for my mother as she was ill and dying and never worn because we are past the refund period. I was caregiving her as she was dying and was not thinking about or in a position to go to a store to get a refund. I could also not risk going into a store because if I got covid I would not have been able to be at her side in hospice. Shame on you Softmoc. This is not what I should be dealing with a week after her passing. I will give the shoes to a shelter.