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Anonymous
Ordered placed for express same day delivery. Received email confirming package processed and indicating today's date for delivery. Package NEVER arrived. Called customer svc and received the worst rep EVER. He was talking all over me and ends with saying "ok if you don't receive your pkg again today, just be aware UPS does not deliver on the weekend so you can just expect it next week". He further explained there's nothing SoftMoc can do but give me UPS phone no. and I need to call them and get an explanation. He was completely unsympathetic and continued to talk over me as I explain their email to me confirming express delivery which was supposed to be made yesterday! Rude rep and dishonest SoftMoc promise of express shipping. Just beware.
8 months ago
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SoftMoc Shoes has a 1.3 average rating from 93 reviews

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