I bought an Timberland shoes priced at $144.49 before tax last 24th December 2024. Today, 26th December 2024, I was at Yorkdale Mall and went to Softmoc to have my price be adjusted, the price today is $135.99. The staffs told.me they can't adjust it because I did not bring the shoes. This is in contrast with what the staff at Softmoc fairview mall branch said last Tuesday. I even asked twice if they will adjust the price even without bringing the shoes and she said "YES FOR AS LONG AS YOU DON'T HAVE TO CHANGE THE SIZE OR THE COLOR." I am very disappointed with this experience considering that I bought a pair of shoes worth more than $100.