Usually I don't do reviews on businesses be it good or bad, but SOFTMOC crossed that line. So, I purchased some items on the 8th and 9th Of April 2020. Please here is the ORDER NUMBERS as follow, ORDER# 5120443 ORDER# 5122307 ORDER# 5122379 After ordering online...These ORDERS were voided right away merchandise by merchandise simply because they are so SUPER INCOMPETENT to update their inventories. Now today is 13th Of April 2020 and I am yet to get my $229.39 right back into my account and which I have been contacting their Customer's service on 18777638662 to no avail. Please note that SOFTMOC will be the first COMPANY I will heard or see get rid of "Customer's Care Services" in the midst of this PANDEMIC going on. What an INCONSIDERATE COMPANY. Like seriously speaking, what Company does that? SOFTMOC I GUESS? Cause I'm a frequent online shopper so I shop from all SOFTMOC COMPETITORS from HIGH to Low cause I have dealt with returns and refunds from various Customer's Care Services during this PANDEMIC and I have never had to go through Hassle's like this. Since I had no clue where my HARD EARNED MONEY went and when exactly I will be getting it back. So, I decided to contact SOFTMOC via their "live chat". chatted with "Agent 22" or whatsoever. He/she said I have to wait for 24- 78hrs to get my money back but when I said to the "Agent 22" that it has been 6 (Six) Holy days now and I'm yet to receive my money into my account. Then He/She switched up the whole thing to 2weeks to a Month. I am like this is just INCOMPETENCE and a SCAM at its finest....So with all the PANDEMIC going on across the WHOLE WORLD where people are getting laid off work just like "SOFTMOC" LAID OFF THEIR "CUSTOMER'S CARE SERVICES" and people SERIOUSLY HAVING HARD TIME PUTTING FOOD ON THEIR TABLE IS WHEN SOFTMOC CHOOSES TO "SCAM AND RIPPED OFF SOMEONE LIKE ME OFF THEIR HARD EARNED MONEY". WHAT A SCAM. Now I simply don't know if I'm going to get my $229.39 back or not due to their INCOMPETENCE, INCONSIDERATE AND THEIR SCAMMING NATURE AS A COMPANY. PLEASE SHOPPERS BE WARNED.