I'm very pleased with my Solace band! My watchband arrived in a box that included the tools to adjust the length of the band, and the box was sturdy and did a good job of protecting the band. It looks exactly like the photograph on your website that I used to make my choice and fits my Apple watch perfectly. The style of the band is unique and appears to be well-made. To be honest, I do think the band was a little overpriced considering the material it is made out of, but hopefully the design of the band will not rub off and the band itself will remain in good shape and will last a long time.