I highly recommend the EKG monitor and the case. I feel so less stressed now that I have my EKG device 24/7. I emailed SonoHealth with one question, and I heard back in less than 12 hours. In addition to quality products at excellent prices, the customer service is Platinum. I encourage everyone who wants the peace of mind of having a personal EKG monitor to buy a SonoHealth. I originally ordered on Amazon, but I live in a remote location and the package was not deliverable, and was returned to SonoHealth. I tried to write a review on Amazon about the Platinum customer service, but Amazon rejected my review because the item had been returned to SonoHealth by the carrier. I am so pleased to now be able to write a review. I wish SonoHealth continued success.