I placed an order on March 2, and never received it. After contacting your customer service through email, Olenka, informed me that it’s not the company’s problem once the items leave the warehouse. I ordered $92.35 worth of merchandise, didn’t receive it, because it is lost in shipping, I don’t get a refund reshipment, nothing. If your company is not responsible for getting my items to me, than why would you offer the shipping options that you do? I have never had a company do this, and I have ordered from this company a lot!!! I can’t believe no one is willing to help me with this and I’m just out $92!!!!! I’m just shocked this company works this way… and by the way, Olenka probably shouldn’t work for your company.