I would be alot more satisfied when I get my order. I was told that CS was has been shipped out since my pre-order came in. As of Friday my order still hasn't shipped (ordered 7-30-2022) so they refunded me so of my money because I sent multiple messages asking if I could get the order without the pre-order shipped because I needed this order for a trip on 9-15-2022 , I even said I would pay for the shipping on the dress when it came in. Well I emailed back Monday and was told that the reason my order hasn't shipped is because one of the other dresses is out of stock and they would refund and get it shipped out that today. I haven't got any extra refund or anything saying it has shipped out yet. This isn't my first order but might be my last. So , leaving for my trip tomorrow without my item!